Privacy Policy
Last Updated: 4/8/26
BICASA North America
www.bicasa-usa.com
BICASA North America (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Submit a contact form
- Request a quote or technical information
- Subscribe to updates
- Communicate with us by email or phone
This may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Project details or documents you choose to share
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring website
- Cookies and similar tracking technologies
This information helps us understand how visitors use our site and improve functionality.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support
- Prepare quotes, proposals, or technical documentation
- Improve website performance and user experience
- Send updates or communications when you opt in
- Maintain website security
- Comply with legal obligations
We do not sell your personal information.
3. How We Share Your Information
We may share your information with:
- Trusted service providers (e.g., website hosting, analytics, email services)
- Project partners, installers, or distributors when needed to fulfill your request
- Regulatory or legal authorities when required by law
We do not share your information with third parties for their marketing purposes.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve site functionality
- Analyze traffic and usage patterns
- Remember your preferences
You may disable cookies through your browser settings, though some features may not function properly.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we are committed to protecting your data to the best of our ability.
6. Your Rights and Choices
You may request to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
To make a request, contact us using the information below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
BICASA North America
2705 Whitehall park Dr, STE 300, Charlotte, NC 28273
[email protected]
704-919-1350